The dates below indicate the final date to place an order to have the best chance for it to arrive before Christmas day in your chosen delivery country. Although these dates include a few buffer days, there are no guarantees orders will arrive in time, especially due to worldwide shipping and logistic delays. For the best chance of delivery, place your orders as early as possible. Orders with personalisations, or back-orders will need to be ordered a few days prior to the final date indicated to take into account processing time.
| SHIPPING OPTION | NEW ZEALAND | AUSTRALIA | SOUTH PACIFIC, ASIA, NORTH AMERICA, UK & EUROPE | REST OF THE WORLD |
|---|---|---|---|---|
| Domestic | Monday 18 December | |||
| Economy | Friday 24 November | Tuesday 21 November | Friday 17 November | |
| Courier-Select | Friday 24 November | |||
| Courier | Thursday 7 December | Monday 4 December | Monday 27 November | |
| Express | Thursday 7 December | Thursday 7 December | Thursday 7 December |
*DELIVERY OUTSIDE MAJOR TOWNS AND CITIES, INCLUDING TO AND FROM RURAL OR REMOTE AREAS WILL TAKE LONGER.
CUT OFF DATES ARE TARGETS ONLY.
Cut-off dates are targets only. Sending by the Christmas cut-off dates gives you the best chance to get your item where it needs to be for Christmas but may change due to unforeseen service impacts.
Please be aware that items that are sent via Express International services are subject to additional security checks as part of the export process from New Zealand. These additional checks may include physical examination of the contents of your item and are undertaken by our delivery partner for this service, DHL Express. Where items are gift wrapped, they may be unwrapped or opened to complete these inspections. Where this does occur, best efforts will be undertaken to ensure that gift wrapped items are rewrapped, however this may not always be possible.