At Champions of the World, we value your privacy and want to provide you with clear options for managing your data. Whether you shop as a guest or as a registered customer, you have full control over your personal information and how it’s used.
Adjusting Your Cookies #
Cookies help us enhance your shopping experience by remembering your preferences and improving order processing. You can adjust your cookie settings at any time to control how we collect and use data while you browse our website.
Shopping as a Guest or Registered Customer #
You have the option to shop as a guest or to register an account with us. While guest checkout allows you to complete a purchase without creating an account, we encourage you to register. As a registered customer, you can:
- View your order history.
- Access and use coupons.
- Manage your personal information and preferences in your My Account section.
Managing Your Data in My Account #
If you are a registered customer, you can manage your data easily through your My Account page. This includes updating your personal details, changing your password, and viewing past orders. To ensure your data remains accurate and secure, we recommend periodically reviewing and updating your information.
Data Storage and Deletion #
We store your data to assist with your shopping experience and to streamline order processing. However, we respect your right to privacy and offer the option to request data deletion at any time.
- Data Retention Periods:
- Inactive Accounts: Retained for 12 months.
- Pending Orders: Retained for 4 days.
- Failed Orders: Retained for 4 days.
- Cancelled Orders: Retained for 10 days.
- Completed Orders: No deletion timeframe.
- Stripe Data: No deletion timeframe.
If you wish to have your data deleted, you can submit a User Data Deletion Request here. Upon receiving your request, we will process the deletion of your data according to your instructions.
How We Use Your Information #
We collect and use your information in the following ways to improve your shopping experience and ensure secure transactions:
- To process and fulfil your orders, including sending confirmation emails and shipment notifications.
- To verify your identity and assist with account recovery if you forget your username or password.
- To communicate with you about our products, services, and promotions, provided you agree to receive such communications.
- To personalise your experience on our website based on your shopping preferences.
- To analyse trends and statistics that help us improve our website and services.
- To protect the security and integrity of our website and business operations.
- To respond to your enquiries and provide customer support.
Opting Out of Communications #
You always have the choice not to receive marketing and promotional information from us. If you wish to opt out, please contact our customer service team, and we will remove you from our mailing list promptly.
Contact Us #
If you have any questions or need assistance managing your data, please feel free to reach out to our customer service team. We are committed to protecting your privacy and ensuring your shopping experience with Champions of the World is secure and enjoyable.